How does the article describe the trends in scope? Explain what trends assist customer service growth and why.

Option #1: Case Study Analysis for Trends in Scope

Review the Project Management Institute’s article titled “Driving success in challenging times” and then answer the following questions. Your responses should be thorough and include at least three references from outside sources (other than your textbook and course materials).

Questions

How does the article describe the trends in scope? Explain what trends assist customer service growth and why.
How do you balance the need to involve clients with the equally important need to freeze project scope in order to complete projects in a timely fashion?
In a context characterized by slower economic growth and shifting global markets, explain what trends you believe will emerge as viable and valid.

Your well-written paper should meet the following requirements:

Be 3-4 pages in length, not including cover and reference pages that are required.
Be formatted according to the APA Requirements.
Cite a minimum of three outside sources in addition to your textbook, two of which should be academic peer-reviewed scholarly sources, to support your responses.

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