Emerging trends that are encouraging heathcare executives to become interested in developing innovative, integrative, and cost-beneficial HMIS solutions include:

Emerging trends that are encouraging heathcare executives to become interested in developing innovative, integrative, and cost-beneficial HMIS solutions include:


wireless, user-friendly portables.

tape recordings.

X-ray films.

accessible records

3) An information-discovery culture ensures:


critical information about due processes.

sharing of insights freely and encourages employees to collaborate.

sensitivity for privacy.

giving up the power of controlling others.

4) The genesis of Health Management Information Systems (HMIS) goes back to the roots of numerous areas, including:


computing privacy.

information economics

multidimensional data sets.

medical policies.

5) The executive who oversees the financing function, budgeting, and funding of the health services organization’s operating programs is the:






6) Question 6

Effective communication is essential for forming all kinds of work relationships, especially for:


delivering one-sided, manager to subordinate, communication.

telling board members what is going to happen.

providing clear, firm autocratic orders.

building strong social networks among key stakeholders.

Question 7

As a trustworthy leader, the senior executive must have the ability to:


exude trust from their direct reports and corresponding followers.

develop a “top-down” working relationship with followers.

articulate how or why certain things are or are not being executed without explanations.

dictate to others on how to manage their time.

Question 8

In a healthcare services organizational context, the mission, goals, and objectives of the health organization determine how:


to evaluate verified data.

to verify the veracity of amassed healthcare information.

HMIS should be incorporated throughout an organization.

to network computer systems and functional tasks.

Question 9

The role of the CEO or CIO to oversee the use of HMIS in any healthcare services organization requires that the individual has been trained and has experience and mastered a certain set of:


rules and laws.

strategic, tactical, and operational IT competencies.

department goals and strategies.

efficient business processes.

Question 10

Within the context of healthcare services organizations, there are many published examples of Internet use, including:


PowerPoint presentations.

access to online insurance service data.

access to personal credit scores.

final reports developed in ACCESS.

Question 11

The 2006 Pew Internet and American Life Project survey found that the following users seek health information online in the United States:


1 of 10

5 of 10

8 of 10

10 of 10

Question 12

The digital divide stands to affect:



health quality.

myriad online activities.

information associations.

Question 13

URL stands for: Answer

uniform relocation lab.

universal resource locators.

uniform restructuring link

usability relocation link

Question 14

Customer relationship management (CRM) software must be designed with the following in mind.


An in-depth recognition of its customers’ specific needs.

Strategic communication is for different types of software.

Enhancement of existing programs and services.

Creative services that would progress and fulfill the organizational long-term goals.

Question 15

SCM ensures readily available access to:


order tracking.

return on investment (ROI).

health maintenance organizations (HMOs).

demand printing.

Question 16

The primary goals of supply chain management (SCM) are:


to achieve increased efficiencies with regard to information flows and exchanges between the organization and its external parties.

to satisfy the need for economies of scale.

to increase the volume of daily purchasing.

to decrease efficiencies with regard to information flows and exchanges.

Question 17

Existing ERP packages include:






Question 18

For practice management systems delivered from private healthcare organizations and hospitals, electronic billing and patient scheduling are being developed for numerous benefits, including:


keeping manual follow-up procedures.

reducing, or possibly eliminating, all paper-based forms for which healthcare services organizations are especially vulnerable.

increase the accuracy of billing/coding.

eliminating electronic order processing

Question 19

Issues that may arise with a RHINO setup like the Mayo Clinic’s include problems with: Answer

maintaining separate processes as previously developed.

using insurance companies to iron out problems.

difficulties with patients.

data shadowing and the need for creating interfaces to communicate among disparate platforms and software.

Question 20


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