Money Back Guarantee
Blackboard Masters is a client-oriented academic writing service. We are dedicated to serving all our clients with our premium services and ensuring that they are 100% satisfied. That is why our company maintains a 100% money back guarantee policy that protects our clients from leaving dissatisfied with our services.
In our money back guarantee policy, we allow customers to submit a claim request a refund of their money in the event that they are not satisfied with the quality of services we provide. This allows our clients to find more value for their money by ensuring they pay for only the services they like. We, however, reserve the right to approve or reject any refund claims made by the clients. Below are the major instances where a full refund claim is valid in our company.
• Double orders and double payments
If you accidentally place two identical orders, you may contact us to cancel one of them. We encourage clients to contact us as soon as possible to prevent the orders from being assigned to available writers. Again, if you get charged twice for the same order, you claim a full refund for one of the orders. Our team will manually review your order and after verifying that, indeed, a double payment was made for the same order, a full refund for one of the orders will be credited to your account
• Unsatisfied with our services
Though rare, we allow our customers to claim refunds in case they are not satisfied with the quality of services we provide. Our team of professional writers have been known to provide only high-quality academic papers to all clients. Nevertheless, clients who are still not satisfied with our services may claim a refund of their money.
• Unavailable writers
Sometimes we may get too many orders in one season. In these times, clients who place orders may be required to wait for some writers to free up in order to work on their orders. If, for whatever reason, choose not to wait, you may claim a full refund if there is no available writer to write your academic paper.
• Late delivery
Clients may claim refunds if their papers are not delivered on time. We, however, reject late delivery claims that are caused by lack of cooperation of clients and their writers or provision of misleading instructions by the clients. We, therefore, encourage all our customers to keep a close contact with their writers to prevent delays in the writing of their papers.
•Cancellation of orders
If, after placing your order, decide to withdraw it, you may claim a full refund of your money only if a writer has not already been assigned to your paper. If a writer has already started writing your paper, you will only receive part of your money depending on how far through they are.